New survey shows improvements across the board from 2009, as high as 14% in some places
Results from the Nottingham City Transport (NCT) 2011 customer satisfaction survey show a number of improvements for the municipal operator.

Pictured with the Customer Service Award at the Coventry Telegraph Business Awards 2012 is Mike de Courcey with members of the Travel de Courcey team
Travel de Courcey is celebrating after winning a prestigious accolade for excellence in customer care.
The Coventry-based operator beat off tough competition to clinch the Customer Service Award at the Coventry Telegraph Business Awards ceremony 2012, held in association with the Coventry and Warwickshire Chamber of Commerce, for its continuous commitment to improving customer care standards.
Reading Buses claim the escalating cost of fuel is persuading more people to leave their car at home and travel by bus.
Figures released today by the operator reveal passenger numbers are up on a number of routes compared to the same period last year.
Ensign Bus has decided to commemorate the brown and ivory City Coach Company buses from Brentwood’s roads, 60 years after they were last seen in the town, by repainting one of its vehicles.
Cornwall-based Roselyn Coaches has been inducted into the Guild of British Coach Operators.
Formed in 1985, the Guild represents over 20 of the UK’s top coach companies. Membership is only open to operators who can demonstrate the highest standards in their operations.
Firm estimates around 1,000 vehicles could be sold each year
NORTH AMERICA Canadian bus manufacturer New Flyer Industries has agreed a deal with Alexander Dennis to introduce low-floor midibuses with a 10-year operational life.
New Flyer is responsible for sales, marketing, manufacturing and aftermarket support, while Alexander Dennis will handle engineering, testing and prototype development activities.